Auto Pay Program

 

 

 

New Enterprise Rural Electric Co-op is pleased to announce our new Auto Pay Program – the easiest, most convenient way to pay your electric bill.  With Auto Pay, your monthly charges are drafted directly from your checking or savings account or from a credit/debit card.  This way, you can stop writing checks, paying for stamps, missing payment and dealing with late penalties.

 

Best of all, Auto Pay is free to New Enterprise REC consumers.  All you need to get started is a checking or savings account and a good credit history or valid credit card.

 

Q:  What do I need to do to get started?

 

A:  Just print and fill out the application to deduct from a checking or savings account or the authorization form to pay by credit/debit card and return it to our office.  If you have any questions, please feel free to contact Brawna Sell by phone at (814)766-3221 or (800) 270-3177 ext. 224 or e-mail at bsell@newenterpriserec.com.

 

Q:  When will my first payment be deducted?

 

A:  Just look at your billing for the following message if paying with checking or savings account:  **DO NOT PAY - this amount will be deducted from your bank on the 20th**.  If paying with credit/debit card, the following message is **DO NOT PAY - this amount to be charged to your credit/debit card on the 20th**.  This will appear each month.

 

Q:  What date will my payment be deducted?

 

A:  Your payment will be automatically drafted from your bank account on the 20^th of each month.  If the 20^th falls on a Saturday, Sunday or holiday, the payment will be deducted the next business day.

 

Q:  Will I still get a bill in the mail?

 

A:  Yes, you’ll receive a bill with all charges listed as usual.

 

Q:  Is there a charge to use Auto Pay?

 

A:  No.  It’s free!  Neither New Enterprise REC nor the bank charges a fee for this service.

 

Q:  Can I cancel Auto Pay?

 

A:  Yes, you may cancel at any time; just provide us with a written, signed termination letter.  We must receive it prior to the 1st of the month.

 

Q:  Do I still need to read my meter?

 

A:  Yes, you can turn your reading in by calling our office day or night at (814)766-3221 or (800) 270-3177, submitting it through our website: www.newenterpriserec.com, write it on your billing statement or fax it to (814)766-3319.

 

Q:  Can I be removed from Auto Pay by New Enterprise REC?

 

A:  Yes, two non-sufficient funds notices on an account will result in you being removed from the program.  A charge of $30 will be applied for each non-sufficient funds notice.