New Enterprise REC
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Outages

  • Check your fuses or circuit breakers.

  • Check with your neighbors to see if they have power.

  • Call New Enterprise REC at (814)766-3221.

  • If you are calling during normal business hours (7:00 a.m. to 3:30 p.m.), press 2 to report an outage. For calls after hours, listen to the message to get the lineman's phone number who is on call. Hang up and call this number.

  • Give the lineman the following information: account name, location, time power went off and any helpful information you may have. Example: broken poles, car accidents, flashes of light on the electrical lines, etc.

  • If power returns for a short while and then fails again, please call again, we may think the problem is corrected.

  • Be patient. If the outage occurs during a storm, many people are trying to call our office. Your call is important to us so please keep trying.