Payment Arrangements

Should you be having trouble paying your electric bill, call Brawna at extension 224, stop by the office or e-mail her at bsell@newenterpriserec.com to set up payment arrangements. Payment agreements cannot be made the day of disconnection/limitation or the business day prior. Be sure to allow enough time so the agreement can get to you and be returned to the office before the disconnect/limiter date. All names on the account need to sign the agreement.

Once an agreement is agreed upon, a "Payment Agreement Form" will be mailed, e-mailed or faxed to you. If the agreement terms are correct, sign the form and return it to Brawna. For your records a copy of the agreement will be sent to you.

A signed written agreement must be on file to prevent disconnection or limitation. Should a form not be on file, disconnection or limitation will occur. Once an agreement is signed, the agreement must be followed as stated. No exceptions can be made.