Payment Policies

Due Date

All bills are due on the 28th of each month. All payments sent through the mail must be received on or before the 28th. If an account is not paid in full on or before this date, a penalty charge will be added to the next month's bill. If the 28th falls on a weekend or holiday, the last business day prior to the 28th should be considered the due date.

Payments made at a bank on the due date must be paid before 1:30 p.m. to avoid a penalty charge and interest fee.

Payment Arrangements

When are the bills sent out?

The billing statements are sent out the first part of every month. If you have not received a statement by the 10th of the month, call the office. We will be glad to give you the amount or send a new billing statement.

Where can I pay my electric bill?

Susquehanna Bank - Woodbury Branch
Community State Bank - Waterfall Branch
New Enterprise Rural Electric Coop. Office
(If after hours, you may drop your payment in the night deposit box that is beside our main entrance doors.)
Regular Mail
Auto Pay
(With Auto Pay, your monthly bill is automatically deducted from your checking or savings account or by charge to your credit/debit card on the 20th of each month.)
On our website by check or credit/debit card
By phone with check or credit/debit card

Where is the cooperative office located?

Our office is located along Rt. 869 West, (3596 Brumbaugh Road), New Enterprise, PA